Privacy Policy

Abstract of the Privacy Policy

Here you find the summary of our data protection declaration. The long version of our data protection declaration, which is also easy to understand for legal laypersons, can be found below.

We take the protection of your data very seriously and adhere to the legal requirements on data protection, which have been uniformly regulated throughout Europe since the Data Protection Basic Regulation (DSGVO) came into force.

We have to process your personal data to afford you using our products to their full extent.

Type of data

purpose of processing

email address

log in, communication, support


personal address, account recovery

usage data

optimization of application and processes

address data

order and payment processing

anonymous data

product improvement

Contact of our data protection officer:

 If you have any questions about data protection, please do not hesitate to contact us. We will be happy to help you. You can reach us at: or at the address given in the imprint:

General data protection principles

The use of this offer may result in the processing of personal data. The data protection term “personal data” refers to all information relating to a certain or definable individual. The IP address can be such a personal data as well. An IP address is assigned to each device connected to the internet by the internet provider so that it can send and receive data. When you use the website, we collect information that you provide yourself. During your visit on the website we also automatically collect certain information about your use of the website.

We process personal data in compliance with the relevant data protection regulations of the DSGVO and the BDSG. Data processing by us will only take place based on legal permission. While using this website, we process personal data only with your consent (Art. 6 para. 1 sentence 1 letter a DSGVO), to fulfil a contract to which you are a contracting party, or at your request to carry out pre-contractual measures (Art. 6 para. 1 sentence 1 letter b DSGVO), to fulfil a legal obligation (Art. 6 para. 1 sentence 1 letter c DSGVO) or if the processing is necessary to safeguard our legitimate interests or the legitimate interests of a third party, unless your interests or fundamental rights and freedoms, which require the protection of personal data, prevail (Art. 6 para. 1 sentence 1 letter f DSGVO).


Responsible office and contact

Speditionstraße 15a
D-40221 Düsseldorf



Automatically collected data

Log files

When you call up our web application, the browser used on your terminal device automatically sends information to the server of our website. This information is temporarily stored in a so-called log file. The following information is measured without your help and stored until it is deleted automatically:

1. IP address of the requesting computer
2. date and time of access
3. name and URL of the retrieved file
4. website from which access is made (referrer URL)
5. the browser used and, if applicable, the operating system of your computer and the name of your access provider

These data are processed by us for the following purposes:

6. ensuring a smooth connection of the application, i.e. enabling the web application to be displayed to you
7. ensuring a comfortable use of our web application
8. ensuring and evaluating the safety and stability of the system; and
9. anonymized for other administrative purposes

The legal basis for data processing is Art. 6 Para. 1 S. 1 b) and f) DSGVO. Our justified interest follows from the purposes listed above for the data collection. A combination with other data existing with us does not take place.


Cookies are used on our website. Cookies are small files that are stored on your device when you visit our website. We use cookies to facilitate the use of our website (e.g. by recognizing you when you visit our website again and not having to enter any data again) and for statistical purposes to improve the website.

The data processed by cookies are required for the purposes mentioned to protect our legitimate interests and the legitimate interests of third parties in accordance with Art. 6 Para. 1 S. 1 lit. f. DSGVO. Most of the temporary cookies used by us (so-called “session cookies”) are automatically deleted from your terminal device after ending the use of our website or after closing your browser. Other cookies remain on your computer system and enable us to recognize your computer system during your next visit (so-called permanent cookies).

Most of the browsers automatically accept cookies. However, you can configure your browser so that no cookies are stored on your computer or a message always appears before a new cookie is created, or install a cookie blocker as a browser add-on, e.g. Ghostery. However, the complete deactivation of cookies may result in the fact that you are not able to use all the functions of our web application.

Disclosure of personal data

In principle, we do not pass on any personal data to third parties unless,

10. you have expressly given your consent pursuant to Art. 6 para. 1 sentence 1 lit. a DSGVO,
11. this is permitted by law and required for the execution of the contractual relationship with you pursuant to Art. 6 para. 1 sentence 1 lit. b DSGVO,
12. there is a legitimate interest in the transfer pursuant to Art. 6 para. 1 sentence 1 lit. f DSGVO and there is no reason to assume that you have an overriding protectable interest in not passing on your data, and
13. there is a legal obligation for transfer pursuant to Art. 6 para. 1 sentence 1 lit. c DSGVO.

Duration of storage

 Unless there is nothing else resulted from the following notices, we will only store the data as long as is it necessary to achieve the processing purpose or to fulfil our contractual or statutory obligations.

Google Firebase

Our web application uses the platform Google Firebase of the company Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). Google is certified for the “Privacy Shield” (, which ensures compliance with EU privacy standards.

Google Firebase is a web app and mobile app development platform that offers services such as analysis tools and interest-based advertising that are relevant for data protection in addition to development services that are irrelevant for data protection.

When visiting our web application via tablet or smartphone, cookies and related technologies are used to enable some of the services offered by Firebase. The mass of data is mainly derived from measured user behavior on the website and technical data. This information is transmitted to and stored by Google Server and Google Cloud among others in Ireland and the United States. The data is only collected anonymously and transmitted to Firebase. There is no link to other user data.

For Firebase Analytics, Google uses the advertising ID of the end device in addition to the “instance ID” described above. You can restrict the use of the advertising ID in the device settings of your mobile device.

For Android: Settings > Google > Ads > Reset Ad ID

For iOS: Settings > Privacy > Advertising > No Ad Tracking

If you do not agree with the collection of data by Google Firebase, you can adjust your browser’s cookie settings accordingly. To learn more about Google’s and Firebase’s privacy policies, please visit the web addresses below. The last link includes, among other things, a table of explicit data processing measures:

Google Fonts

Our web application uses so-called web fonts from Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”) to display fonts.

Google is certified for the “Privacy Shield” (, which is intended to ensure compliance with the level of data protection applicable in the EU.

When you view a site, your browser loads the needed web fonts into your browser to display text and fonts correctly. To do this, your browser connects to Google, which tells Google that your IP address has been used to access our website. The use of Google Fonts is in the interest of a uniform and appealing representation of the websites of Blacklane. If your browser does not support Google Fonts or Web Fonts, your device will use a standard font.

You can find more information about Google Fonts and Google’s privacy policy at the following Internet addresses:

Google Analytics

This app uses Google Analytics, a web analytics service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043 (“Google”). The purpose of using Google Analytics is to analyze the use of our mobile app, to regularly improve it and thus be able to operate it more economically. The statistics we collect allow us to improve our service and make it more interesting for you as a user. The legal basis for this data processing is Art. 6 Para. 1 S. 1 lit. f DS-GVO, as we have a legitimate interest in the analysis, optimization and economic operation of our app and the data processing is necessary to safeguard this interest.

Google Analytics uses “cookies”, which are text files stored on your device and help analyzing the use of the app by you. The information generated by the cookie about your use of this app is usually transferred to a Google server in the USA and stored there. This app uses Google Analytics with the extension “_anonymizeIp()”. This means that IP addresses are shortened for further processing and that it is not possible to identify you as a person. Only in exceptional cases the full IP address is transmitted to a Google server in the USA and shortened there.

For the exceptional cases in which personal data is transferred to the USA, Google has submitted to the EU-US Privacy Shield: On behalf of the person responsible for this app, Google will use this information to evaluate your use of our app, compile reports on app activity and provide us with other services relating to app usage and internet usage. The data processed by this way can be used to create pseudonymous user profiles of the users. The IP address transmitted by your browser as part of Google Analytics is not combined with other data of Google.

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do so you may not be able to use the full functionality of this app. You can also prevent the collection of the data generated by the cookie and related to your use of the app (including your IP address) to Google as well as the processing of your data by Google, by downloading and installing the browser plug-in available under the following link: Third party’s information: Google Dublin, Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001.

User conditions:, overview of data protection:, as well as the data protection declaration:

Data security

We secure our website and other systems through technical and organizational measures against loss, destruction, access, alteration or distribution of your data by unauthorized persons. These measures are in particular: physical access control, data access control, data usage control, transfer control; input control, order control, availability control, as well as the separation requirement.

Data protection and third parties’ websites

(1) Our website may contain hyperlinks to and of third-parties’ websites. If you follow a hyperlink to one of these websites, please note that we cannot assume any responsibility or guarantee for third-party content or data protection conditions. Please make sure that you are aware of the applicable data protection regulations before submitting any personal data to these websites.

(2) Data communication via internet cannot be guaranteed to be error-free and/or available at all times according to the current state of technology. In this respect, we are not liable for the constant and uninterrupted availability of our trading system.

Changes to this Privacy Policy

We reserve the right to change this Privacy Policy at any time with effect for the future. A current version is available on our website and in the application. Please visit the website and the application regularly and inform yourself on the applicable data protection regulations.