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From Intuitive Change to Data-Driven Organizational Development
Discover how AOK PLUS service GmbH used the MONDAY.ROCKS AI Assistant to move from uncertain, intuitive leadership toward data-driven, reflective organizational development – and how leaders remain capable of taking action on an ongoing basis.
The Challenge: Leadership in Transition
AOK PLUS service GmbH recognized early on the potential of a new kind of leadership and collaboration. However, the path toward agile, self-organized teams raised fundamental questions: How do you lead 17 teams through change without losing overview? How do you know whether change is truly taking hold – or fading away in everyday operations? And how do you make the right decisions as a leader when reliable data is missing?
“At AOK PLUS Service GmbH, we are integrating a new approach to leadership and collaboration. It is essential that we quickly and continuously identify the success factors and challenges across all teams in order to effectively drive team development and leadership. MONDAY.ROCKS is the critical software enabling this.”
The solution: Data Instead of Gut Feeling
AOK PLUS service GmbH decided to deploy the MONDAY.ROCKS AI Assistant – a tool that analyzes team data, identifies patterns, and derives concrete recommendations for action, tested across more than 5,000 teams. The rollout took place in two phases: starting with 5 leadership teams in January 2025, then expanding to all 17 teams in April 2025.
Since April 2025, a total of 5 surveys have been conducted across all teams. The data shows consistently positive development across all 16 effectiveness factors – the scientifically validated metrics MONDAY.ROCKS uses to make team success measurable. This progress is particularly evident in the Change Profile – a metric for an organization’s change competence. Here, AOK PLUS service GmbH has progressed from medium to high readiness for change and capability for change.
Measurable Progress Within Less Than 12 Months
Ongoing work with the AI Assistant shows clear results across the effectiveness factors – in less than 12 months.
Openness to change (+11,6 %)
Strongest development of all factors, now clearly above the industry average. Since openness is a central building block of readiness for change, this leap directly drives the organization’s overall change competence forward.
Conflict Management Skills (+6,2 %)
Significant reduction of friction in collaboration.
Feedback (+6 %)
More constructive handling of feedback within Teams.
Role Clarity
The already high level of role clarity at the outset was maintained throughout the entire period – evidence that the strategic direction has more than a short-term effect
Overall, 6 of 16 effectiveness factors that started out below the industry average are now performing above it.
Firmly Embedded in Everyday Leadership
Interviews with the leadership circle show how deeply the AI Assistant is already embedded in daily work: 100% use the team diagnostics, 83% use the AI-powered action recommendations, 75% derive concrete measures from them, and 67% actively use the results in team meetings. Leaders describe how this shows up in practice:
“Conflicts become visible before they escalate.”
“You suddenly notice where you need to take action.”
“The AI helps me develop measures for my team.”
“We now consciously make time for collaboration.”
Organizational Development That Sticks
The collaboration with MONDAY.ROCKS has triggered a fundamental shift at AOK PLUS service GmbH – not just organizationally, but culturally. Team development is no longer a one-time project, but a continuous, measurable process firmly embedded in everyday leadership.
Organization's readiness and capability for change significantly increased
AI-powered action recommendations are firmly embedded in everyday leadership (83%)
Strategically anchored role clarity remains stable even under pressure to change
Discover What's Possible for Your Team
In a 30-minute call, we'll show you how MONDAY.ROCKS makes change in your team measurable — and the potential it unlocks. No cost, no commitment.
